Phillip, Jesus, and Martin were professional and polite. They were able to answer any questions we had and more than willing to help when needed.

I believe SERVPRO should train other companies on customer service.  Your team kept me in frequent and steady communication and kept their commitments when they gave me dates/time they would come back for next steps.  They explained every step to me, why it was being done, how long it would be needed, what the next step was, who would be coming and when, etc.  I just can’t say enough about how impressed I am with the smooth, integrated way the various individuals worked.  It’s seldom that one individual can keep commitments that well, but your team has an ability to hand off to different individuals in subsequent steps and it always worked.  I’m impressed and have complimented your team to many of my friends and coworkers already.  Thank you again for your team’s assistance on my project.