Weekend Water

12/20/2017 (Permalink)

Recently a local tax company came in to work on a Saturday morning to find water in various rooms but no sign of leakage that they could immediately see. 

Using their SERVPRO Emergency Ready Plan they turned off the main water line and contacted our local franchise.  While they waited for the arrival of SERVPRO the business owner was dismayed to find that the water still seemed to be coming into their building. 

Upon their arrival our technicians discovered that the CITIES main waterline had burst and was flooding not only the current structure but two other businesses in the complex as well. 

A quick call to City Dispatch and the other tenants helped to ward off what could have been a costly weekend disaster.  Although the damage was certainly significant it could have been even worse had the tenants not found the damage until Monday morning.

So a good tip is to make sure that your ERP also includes the phone numbers for your local City Dispatch or Water Works Department, and, other business tenants sharing your building space.